Terms and Conditions

This is the official website of Totally Floorsome. Use of this website is subject to the Terms and Conditions contained herein. By using, or continuing to use, this site you agree to abide by all of the Terms and Conditions. We reserve the right to change the Terms and Conditions at any time without notice. If you do not wish to be bound by the Terms and Conditions, you must cease use of this website immediately.     

By accessing this website, you agree to comply with these terms and conditions. We reserve the right to modify these terms and conditions at any time without notice. If you do not agree with any of these terms, you should stop using this website immediately.     

Disclaimer     

The information provided on this website is for general informational purposes only. While we strive to ensure that the information is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website. Any reliance you place on such information is therefore strictly at your own risk.     

Limited License     

You agree not to interrupt or disrupt the operation of this website in any way. Subject to these terms and conditions, we grant you a non-exclusive, non-transferable, limited right to access and use this website and the materials contained herein.    

Virus Protection     

You are responsible for ensuring that any content downloaded from this website is free from viruses and other destructive code. We do not accept liability for any damage caused by viruses or other harmful components.     

Data Security     

We take reasonable steps to protect your personal information. However, by using this website, you acknowledge that the transmission of data over the internet can never be completely secure. We do not guarantee the security of your data transmitted to or from this website.     

Please see our Privacy Policy for our use of data.     

Limitation of Liability     

To the fullest extent permitted by law, we exclude all liability for any direct, indirect, or consequential loss or damage incurred by you or any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it, and any materials posted on it.     

Intellectual Property Rights     

Unless otherwise stated, we or our licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this website for your own personal use subject to restrictions set in these terms and conditions.     

You must not:     

  • Republish material from this website  
  • Sell, rent, or sub-license material from this website  
  • Reproduce, duplicate, or copy material from this website  
  • Redistribute content from this website   

 Governing Law     

These Terms and Conditions shall be governed by, construed by and shall take effect entirely in accordance with the laws of England subject to the exclusive jurisdiction of the English courts.    

Severability     

If any provision of these terms and conditions is found to be invalid or unenforceable by a court, such invalidity or unenforceability will not affect the remaining provisions of these terms and conditions, which will remain in full force and effect.    

Curbside Deliveries

Please ensure that the items ordered match up with the products received as well as the quantities ordered.

Inspect the packaging and condition of the goods to ensure they are undamaged and if they are please report it as soon as possible.

All deliveries are curbside, once goods have been signed for upon delivery, the stock becomes your responsibility. Any wrong items, defects or specified products that do not match your order, please refuse the delivery and speak to the suppliers.

Failure to do so will result in possibly having to reorder at full cost or a restocking charge if the manufacturer accepts.

A delivery charge of £75 will be applicable on all orders under £499.

  • Only unused and unopened products can be returned
  • All adhesives screeds, primers and DPM are all non-refundable
  • Any product returns will be subject for 30% restocking charge (for more details please call the sales office 0151-832-6700 or email [email protected])
  • Re-delivery charges may also apply to returns and collections
  • All commercial orders are non-refundable

Contact Us    

If you have any questions about these terms and conditions, please contact us.